Privacy Policy
Last updated: January 8, 2025
At VisuArchitect, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our architectural visualization services.
We are committed to complying with the General Data Protection Regulation (GDPR) and UK data protection laws. If you have any questions about this policy, please contact us at privacy@visuarchitect.com.
1. Information We Collect
Personal Information
- Name and contact details (email, phone number)
- Company or practice name
- Project details and requirements
- Budget and timeline preferences
- Communication history
Technical Information
- IP address and browser information
- Device and operating system details
- Website usage analytics
- Cookies and similar technologies
Project Files
- Architectural drawings and plans
- Reference images and materials
- 3D models and design files
- Project specifications
2. How We Use Your Information
Service Delivery
- Process and fulfill visualization requests
- Communicate about project progress
- Provide technical support
- Send project deliverables
Business Operations
- Improve our services and processes
- Manage client relationships
- Process payments and invoicing
- Comply with legal obligations
Marketing (with consent)
- Send newsletters and updates
- Share portfolio examples
- Inform about new services
- Provide industry insights
3. Data Protection & Security
Security Measures
- SSL encryption for all data transfers
- Secure cloud storage with encryption at rest
- Access controls and authentication
- Regular security audits and updates
- Employee confidentiality agreements
Data Retention
- Project files: 3 years after completion
- Communication records: 2 years
- Financial records: 7 years (legal requirement)
- Marketing preferences: Until withdrawn
4. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
How to Exercise Your Rights
- Email: privacy@visuarchitect.com
- Phone: +44 1227 947175
- Write to our registered office
- Response within 30 days
5. Third-Party Services
We share data with:
- Cloud storage providers (AWS, Dropbox)
- Payment processors (Stripe, PayPal)
- Email service providers
- Analytics services (Google Analytics)
- Professional advisors when required
Third-Party Standards
- All partners are GDPR compliant
- Data processing agreements in place
- Regular security assessments
- Limited access on need-to-know basis
6. Cookies Policy
Essential Cookies
- Session management
- Security features
- User preferences
- Form submissions
Analytics Cookies (with consent)
- Website performance metrics
- User behavior insights
- Traffic sources
- Page popularity
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@visuarchitect.com
Phone: +44 1227 947175
Address: 123 Architecture Lane, Shoreditch, London E1 6PQ
Data Protection Officer: dpo@visuarchitect.com
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.